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Emergency Maintenance Request
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Store Number
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Please Select A Store Number
010-B1
020-B2
030-B3
035 - B35
040-B4
050-B5
060-B6
080-B8
081-B9
090-BE1
100-BE2
110-BE3
114-BE4
120-BTH
130-BRN
140-BRS
145-CM
150-C1
160-C2
170-DB
180-EB
190-ESX
192-ESX2
200-FR
220-LB
230-MB
235-Milton
240-M1
260-M3
270-NF
275-PF
280-RD
320-SJ
330-SW
332-SW2
340-VG
350-WF
360-WB1
370-WB2
390-WN1
400-WN2
Maintenance
*
1 Bagged Gasoline Nozzle
2 Bagged Gasoline Nozzles
3 Bagged Gasoline Nozzles
4 Bagged Gasoline Nozzles
5 Bagged Gasoline Nozzles
6 Bagged Gasoline Nozzles
1 Bagged Diesel Nozzle
2 Bagged Diesel Nozzles
*All Dispensers Bagged*
Coffee Equipment Out of Order
A/C (Wall unit) Leaking
A/C off or not working properly (70-80 degrees)
A/C off
A/C (Central) Leaking
Air Handler Filter Needs Changing
Air Handler Too Loud
Air Machine Down - Email andrew@exceltiregauge.com
Air Machine hose leaks
Air machine hose stolen
Alarm - Low Battery
Alarm Not Working
ATM Down: Call Steve (802)-782-2867
ATM Needs repair: Call Steve (802)-782-2867
Awning Damage
Bathroom Fan Out
Bathroom Tiles Loose or Missing
Bathroom Light Out
Bathroom Toilet Paper Dispenser Broken
Battery Backup Beeping
Building Damage
Building needs painting
Building needs pressure washing
Cabinet Doors need repair
Canopy Damage
Car Wash Down
Ceiling Collapse
Ceiling leaking
Ceiling Tiles Need to be Replaced
Cig Safe Broken
Coffee Machine not working (Keurig)
Coffee Machine not working (Fetco)
Coffee Machine not working (Bunn)
Coffee Machine not working (Air pot brewer)
Comcast Down: Call (800) 391-3000
Computer Down/Cannot Submit Paperwork
Cooler (Outside) Air not working correctly
Cooler (Walk In) Down Temp 61 to 70+
Cooler (Walk In) down Temp 51 to 60
Cooler (Walk In) down Temp 46 to 50
Cooler (Walk In) down Temp 40 to 45
Cooler (Walk In) down Temp Below 32
Cooler (Sandwich) Down Temp 61 to 70+
Cooler (Sandwich) down Temp 51 to 60
Cooler (Sandwich) down Temp 46 to 50
Cooler (Sandwich) down Temp 40 to 45
Cooler (Sandwich) down Temp Below 32
Cooler (Soda) Down Temp 61 to 70+
Cooler (Soda) down Temp 51 to 60
Cooler (Soda) down Temp 46 to 50
Cooler (Soda) down Temp 40 to 45
Cooler (Soda) down Temp Below 32
Cooler (Walk In) Leaking Water
Cooler (walk in) lights out
Cooler (Wine) down
Cooler Access Door Doesn't Close
Cooler access door broken
Cooler door alarm not working
Cooler Handle Needs Replacing
Cooler Door Heaters Sweating
Cooler Door Lights Out
Cooler Drains
Cooler Fans Iced Up
Creemee Machine Down
Credit Card Down - Pump(s) Only
Credit Card Down - Store Only
Debit Card Down - Pump(s) Only
Debit Down - Pump #1
Debit Down - Pump #2
Debit Down - Pump #3
Debit Down - Pump #4
Debit Down - Pump #5
Debit Down - Pump #6
Debit Card Down - Store Only
Credit and Debit Down at Pump(s)
Credit and Debit Down in Store
Credit Card Limit Should Be $100 But Isn't
Damage to Pumps
Door - Cooler Door closer broken
Door - Front door closer broken
Door - Front door won't lock from inside
Door - Front door won't lock from outside
Door - Front door handle broken off
Door - bathroom door won't lock
Door - Walk in door heater broken
Door - Glass broken
EBT Terminal down
Electrical equipment tripping breakers
Electrical Outlets Not Working
Electrical Sparking
Evaporator fans not running
Email Attachments do not open
Email down
Fairpoint down: Call (800)-240-5019
Faucet leaking/not working
Fire Extinguisher Out of Code
Fire Extinguisher Discharged
Fire Supression System Discharged
Floor Tiles Broken
Food Warmer Down
Food Warmer Light Bulb Out
Fountain soda ice dispenser down
F'Real Machine Leaking
F'Real Machine Error Code
Free Air In Cooler Not Working
Freezer (Deli) Down
Freezer (Frozen Food) Down
Freezer (Ice Cream) Down
Freezer (Ice Machine) Down
Front Door Runner Broken
FRN Fuel Rewards Network Down
Fryer Down
Fryer Oil Leaking
Fuel fill full of water/ice
Fuel Rewards (Shell) Down
Gas Spill Over 2 Gallons
Grass needs mowing
Grease Trap
Gulf Network Down: Call (800) 877-8886
Hand Dryer Won't Turn On
Hand Dryer Won't Shut Off
Handheld Not Working - Call Dave Fuller
Heat off /not working properly Temp 60-65
Heat off /not working properly Temp 55-59
Heat off /not working properly Temp below 55
Heat Off: Furnace Not Running
Heat Off: Out of Oil
Heat off: No Propane/Gas
Hood System Needs Cleaning
Hood Not Working
Hot Dog Roller Down
Hot Dog Steamer Down
Hot Water Out
Hot water heater leaking
Ice Machine needs service: Call Creed (800) 552-4423
Ice maker not making ice
Ice Chest Freezer Not Working
Incomm Machine not working
Injury to Customer
Injury to Employee
Internet down
Intevacon CC System down
Keruig Machine Leaking - Needs Cleaning
Keys Broken off in Pump (Receipt)
Landscaping (Mowing)
Landscaping (Weeding)
Light Out Over Pumps
Lights Out: On Sales Floor
Lights Out: Yard Lights
Lights Out: Building Exterior
Lights Out: Canopy Lights
Lights Out: Deli
Lights Out: Flood
Lights Out: Price Sign
Lights Out: Gulf, Sunoco, Shell Sign
Lights Out: Champlain Farms Sign
Lights Out: walk in cooler
Light Pole Fallen Over in Yard
Light Switch Over Pump Broken
Light Switch in Store Broken
Light Box Not Working
Lottery Terminal Down
Milk Sign Missing
Missing Pump Topper
Mold In Cooler
Monitor Out: Computer
Monitor Out: Passport
Monitor Out: Tank System
Mop Sink Leaking Water
Mystery Shopper - Shell, Gulf, Sunoco
Oven Down - Pizza
Oven Down - Gas Griddle
Overfill Alarm
Out of Gas - Super
Out of Gas - Regular
Out of Diesel
Out of Kero
Out of stock - Ice
Out of stock - Loons
Out of stock - Marlboro
Out of stock - Water
Out of stock - Washer Fluid
Paper Towel Dispenser (bathroom) needs replacing
Paper Towel Dispenser (deli) needs replacing
Paper Towel Dispenser (pump island) needs replacing
Passport System Down
Passport touchscreen not working
Passport not posting to the PDI
Pests - Ants/Insects
Pests - Bees
Pests - Squirrel/Raccoon
PDI down will not connect to host
Phone down - Comcast
Phone down - Vonage - Yaelink
Phone Scam (Coinstar, Western Union)
Pin pad down - Single Pump
Pin pad down - All pumps
Pin pad down - Diesel
Pin pad down in store - Debit
Pin pad down in store - Credit
Plowing Needed
Plumbing valve leaking
Pothole Needs Repair
Pre-paid terminal down
Price Chopper rewards system down
Printer Down - Credit Card
Printer Down - Single Pump
Printer Down - Diesel
Printer Down - Report
Printer Down - Tank Monitor
Propane for Deli Out
Pumps continue to go offline
Pumps - Card Reader Down
Pumps - How many nozzles bagged? 1
Pumps - How many nozzles bagged? 1 diesel
Pumps - How many nozzles bagged? 2
Pumps - How many nozzles bagged? 2 diesel
Pumps - How many nozzles bagged? 3
Pumps - How many nozzles bagged? 4
Pumps - How many nozzles bagged? 5
Pumps - How many nozzles bagged? 6+
Pumps - All Reg Bagged
Pumps - All Plus bagged
Pumps - All Super bagged
Pumps - All Diesel bagged
Pumps - All Kero bagged
Pumps Bagged Due To State Inspection/AGR
Pump display out
Pump gauge jumps up before pumping
Pump hose cracked/split
Pump Hose Leaking at Breakway
Pump hose ripped off
Pump not shutting off with prepay
Pump nozzle won't swivel
Pump Pin Pads Frozen Will Not Work
1 Pump tagged by State (keep notice at store)
2 Pumps tagged by State (keep notice at store)
3 Pumps tagged by State (keep notice at store)
4 Pumps tagged by State (keep notice at store)
Pumps - Label missing/needs repair
Pumps - grade selector not working
Pump Slow - diesel filter needs changing
Pump slow - gas filter needs changing
Pump Slow - Regular #1
Pump Slow - Regular #2
Pump Slow - Regular #3
Pump Slow - Regular #4
Pump Slow - Regular #5
Pump Slow - Regular #6
Pump Slow - Regular #7
Pump Slow - Regular #8
Pump Slow - Regular #9
Pump Slow - Regular #10
Pump Slow - Regular #11
Pump Slow - Regular #12
Pump Slow - Regular ALL Pumps
Pump Slow - Super #1
Pump Slow - Super #2
Pump Slow - Super #3
Pump Slow - Super #4
Pump Slow - Super #5
Pump Slow - Super #6
Pump Slow - Super #7
Pump Slow - Super #8
Pump Slow - Super #9
Pump Slow - Super #10
Pump Slow - Super #11
Pump Slow - Super #12
Pump Slow - Super ALL Pumps
Pump Slow - Plus #1
Pump Slow - Plus #2
Pump Slow - Plus #3
Pump Slow - Plus #4
Pump Slow - Plus #5
Pump Slow - Plus #6
Pump Slow - Plus #7
Pump Slow - Plus #8
Pump Slow - Plus #9
Pump Slow - Plus #10
Pump Slow - Plus #11
Pump Slow - Plus #12
Pump Slow - Plus ALL Pumps
Pump Slow - Diesel
Pump Slow - Kero
Pump display lights out
Pump Topper - Broken/missing
Pump Topper - No Signs
Red Tag - Health Dept
Red Tag - Furnace
Red Tag - Gas Pump
Register Drawer Broken
Register Drawer Won't Close
Robbery
Roof Leak - Building
Roof Leak - Gas Canopy
Rust - Building
Rust - ID poles
Rust - Pumps
Safe Head sticking
Salt Needed on Yard
Sandwich Unit Coke/Pepsi Down: Call Coke or Pepsi
Sandwich Unit Freezing up
Scanner Broken - Paperwork
Scanner Broken - Register
Scanned paperwork file on Computer gone
Sewer Plugged
Self Checkout not working
Shell network down: Call (866)309-4567
Sign: Price Sign out
Sink (Bathroom) our of order
Sink (kitchen) out of order
Sink (Kitchen) Seal needs to be replaced
Smell - Burning
Smell - Diesel
Smell - Gasoline
Smell - Propane
Smell - Sewer
Smoke/CO detector not working/draining
Snow Removal Needed
Soda Machine Not working
Soup Warmer down
State Sting Cigs - Passed
State Sting Cigs - Failed
State Sting Alcohol - Passed
State Sting Alcohol - Failed
State Sting Lottery - Passed
State Sting Lottery - Failed
Stick Readings do not print out
Store Temperature 80-100 degrees
Stove not working or needs attention
Sunoco Rewards System Down
Sunoco Network down: call (800)877-8886
Tank Monitor Alarm CSLD Inc Rate
Tank Monitor Alarm High Water - Emergency (call emergency personnel)
Tank Monitor Alarm High product
Tank Monitor Alarm Leak Alarm
Tank Monitor Alarm Level Probe Error
Tank Monitor Alarm (L=Liquid) Sensor Alarm
Tank Monitor Alarm Low Product
Tank Monitor Alarm Low Temp Fuel
Tank Monitor Alarm: Open Alarm
Tank Monitor Alarm Probe Out
Tank Monitor Alarm Sudden Loss
Tank Monitor Alarm Theft Alarm
Tank Monitor periodic test failure
Tank Monitor leak test failure
Tank Monitor Not Printing Test Results
Tank Monitor Off
Tank Monitor Not Working
Tank Monitor Remote Connec
Tank 4inch cap needed
Tank 12inch cap needed
Tank monitor probe stuck on same inventory amount for 2+ days
Tank Monitor test data not in report
Tank Monitor Remote Connection Not Working
Tanks not manifolding (siphon down: tanks not staying a similar levels)
Tanks have not passed 2 or more days
Time Clock Tablet not connecting to internet
Time out alarm on Tank Monitor
Time Wrong - Lighting manager
Time Wrong - Register
Time Wrong - Tank Monitor
Time Wrong - Thermostat
Toilet Leaking
Toilet out of order
Toilet Running
Toilet Seats need replacing
TVs not running
Urinal out of order
Vacuum machine down
Video Camera Down
Video Monitor down
Video System down
Water in basement
Water line frozen - no coffee
Water line frozen - no toilet
Water line frozen - no sink
Water Pipe Broken - Sink Kitchen
Water Pipe Broken - Sink Bathroom
Water Pipe Broken - Boiler
Water running - Bathroom
Water Running - Kitchen
Website not accessible
Wifi Needs Rebooting
Wild Animal in building
Window Broken
Water in Diesel Tank
Water in Gas Tank
Test Only
Describe the issue further
Pump Number
What is the pump number with the issue?
Tank Monitor Alarm Type
Regular
Super
Diesel
Kero
What tank monitor alarm is being reported?
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